Zervos Group is Comprised of Three Partnerships Working Together to Offer a Complete Commercial Insurance Package
Although each division has its own specialty area, we work together providing our clients the most comprehensive protection package possible.
Here are some of our outstanding team members:
Zervos Group, Inc.
Gus E. Zervos - Chairman of the Board
Gus began his insurance career by joining the family business (Zervos Agency) in 1964; Gus gained a great deal of experience in the insurance business and eventually became one of the principals. Over the years, he expanded his knowledge and expertise specializing in Construction Insurance and Bonds. In 1994, Gus along with his partner Steve Zervos formed Zervos Group, Inc. as a separate agency. He is licensed in Property, Casualty, Accident, Health and Life Insurance.
Steve M. Zervos - CEO
Steve launched his career in 1974 with Zervos Agency. As an agent, Steve brings over 40 years’ experience as an insurance professional with a concentration in construction. In 1994, Steve formed Zervos Group, Inc. with his partner Gus Zervos. Over the years, Zervos Group, Inc. has become a leader in the insurance industry specializing in Construction Insurance and Bonds. Steve was a member of the C.N.A. Pacer Advisory Council for 12 years and served as President of the council for 3 years. Currently, he holds an advisory position on the Citizens Insurance Construction Focus Board. Steve also holds Property, Casualty, Accident, Health and Life Insurance licenses.
Michael G. Zervos - President
Michael joined the firm in 1991 and assumed responsibility for the daily management of personnel, client relations and operations. He has over 25 years’ experience as an insurance professional. Michael works diligently with insurance carriers enhancing programs to provide great service for our clientele. He has extensive experience and first-hand knowledge in the construction industry. He currently holds a Property and Casualty Insurance license.
Stephanie Dinco - Operations Manager
Stephanie joined Zervos Group, Inc. in 2016 and brings over 20 years of insurance experience to the organization. She handles the day-to-day operations at Zervos Group Inc., working to improve operational systems and policies in support of ZGI’s mission and vision. Her professional affiliations include Certified Professional Insurance Agent (CPIA) Designation and Certified Insurance Service Representative (CISR) Designation. She also holds Property, Casualty and Life Insurance licenses.
Donald Burden - Bond Manager
Don joined Zervos Group Inc. in 2002 with over twenty years of surety, fidelity and commercial bonding experience. Prior to joining Zervos Group, he was employed by Zurich North America Surety as Regional Sales Executive. Don’s role within Zervos Group, Inc. is bond manager where he is integral in marketing and servicing existing business. Don holds multiple designations including Chartered Property Casualty Underwriter (CPCU); Associate in Fidelity and Surety Bonding (AFSB); Associate in Management (AIM); and Effective Speaking and Human Relations from Dale Carnegie. He also holds a Michigan Property and Casualty Insurance license.
David C. Lange - Agent
David is a producer actively involved with writing Commercial Insurance. He represents a variety of clients ranging from non-profit organizations to manufacturers. Dave has over 35 years of experience in the insurance field, beginning his career as a Life and Health agent. He joined Zervos Group, Inc. in 1976. He has a Commercial Insurance Counselor (CIC) designation and holds Property, Casualty, and Life licenses.
Joseph A. Zubor - Agent
Joe joined Zervos Group, Inc. in 2008 as a commercial lines agent. Previously, he managed a manufacturing facility where his experience gave him insight into the commercial insurance industry. Joe’s know-how brings a unique perspective when helping place coverage for restaurants, plumbers, heating and cooling and various contractors. He holds a Michigan Property and Casualty Insurance License.
Ryan M. Dudek – Agent
Ryan joined Zervos Group, Inc. in 2020, bringing over 20 years of Commercial Lines, Personal Lines and Surety account experience. Clients managed range from small retail and manufacturing operations to service and construction accounts with a national reach. Specializing in environmental contracting and emerging businesses, Ryan works closely with his clients and carriers to develop and enact a tailored comprehensive risk management plan. He currently holds Property & Casualty and Excess & Surplus Lines licenses.
Zervos Financial Services, LLC
Nicholas G. Conflitti - CLU, ChFC, RHU, LIC
Nick joined Zervos Group, Inc. in January 1985, becoming a member in 1997 with the establishment of Zervos Financial Services, LLC. He is appointed with multiple insurance carriers with State and National representations, Nick specializes in group and individual health and life products –his trademark is service. His background is in Secondary Education with a Masters in Economics. He changed careers in 1979 to become a fully licensed Life and Health Insurance broker. He carries multiple designations including a Certified Life Underwriter (CLU), Chartered Financial Consultant (ChFC), Registered Health Underwriter (RHU) and Licensed Insurance Counselor (LIC) designation. Nick also holds an Accident, Health and Life license.
John O'Connell - Agent
John began his insurance career in 2006 working for an insurance carrier. After 13 years working for a carrier he decided to switch roles and joined Zervos Financial Services as an agent in 2019. John graduated from the University of Michigan and has been a member of the National Association of Health Underwriters since 2007. He specializes in group and individual health and life insurance coverage. John prides himself in being responsive to his clients and providing superior service. To that end, he is updating their systems and streamlining processes to enhance the customer experience. He holds Accident, Health and Life licenses.
Erica Welemirov - Agent
Erica joined Zervos Financial Services in March 1998. She is the office manager specializing in the day to day operations, customer service and claims resolution. Erica is qualified to service both Group and Individual Health and Life Insurance as she holds Accident, Health and Life licenses.